FAQ

Q1: Are you a trading company or a manufacturer? 
A1: We are a manufacturer and as well as exporter. We design products and buy raw materials … 
Offering a full range of high-quality hair care products for both home use and professional use, including Hair Dryer, Hair Straightener, Hair Straightener Comb, Hair curling iron, Hot Air Brushes,  Hair Clipper and etc.

 

Q2: How long is your delivery time?
A2: Generally it is 40-60 days. It depends on your project. 


Q3:How do you control the quality and delivery?

A3: A pre-production sample before mass production for quality checking and our inspection system during the whole process from raw materials to final package to control quality.
Export package is strong and safety for long delivery.


Q4: How do you ship the sample?

A4: We will ship samples by air like DHL/ Fedex/ UPS/ TNT. Usually we offer free samples and customers pay the air freight. Or customer can collect sample from our address as well.

 

Q5: How quick do you reply

A5: We will reply you as soon as possible. Once received the email, we will reply you within 24 hours. If you need an urgent reply, please send text to the wechat or call us by Wechat/Phone.


Q6: What's your payment terms?

A6: Usually TT 30% in advance, balance before shipment.  Or TT 30% as deposit to start production, the balance amount against copy of B/L.


Q7:
Can you OEM &ODM?
A7: Yes, we can do OEM/ODM products. We can print your logo in the label or nameplate. 
Then our technical expertisetest for accuracy, safety, and regulatory requirements across global markets.





CATEGORIES

CONTACT US

Contact: Mr. Michael

Phone: 86-15252975227

E-mail: michael410@sumex.com.cn

Wechat:M15252975227

Add: NO. 21 SOFTWARE AVENUE, NANJING, CHINA