A satisfied and happy customer brings significant meanings to us.

1. For the past 5 years, our after-sales service team has provided outstanding services and sufficient backups for clients although there is only few problems happened.  We follow standardized service procedures strictly.

2. Senior engineers provide technical support.

3. If it is confirmed quality problem and within the warranty period, we will try our best to bear certain customer losses and provide free product accessories. (The internation transportation cost shall be shared by customer)

4. If it is transportation, installation, faulty operation problem, and leads to the equipment’s part damage, it would be not covered by the warranty. However, our company will also provide spare parts with low price and try more ways to slove customers' problems.